We design and build digital platforms that drive conversion, scale your business, and enhance the shopping experience
Why trust Acid Labs to develop digital products that exceed expectations?
We combine strategy, design, and agile development to deliver measurable results
Digital products in record time
We reduce development cycles with agile methodologies, accelerating time-to-market without compromising quality.
More users converting with every interaction
We design digital experiences focused on guiding users, increasing conversions, and driving completion of key actions.
More loyal users, lower abandonment rates
We create solutions that connect with users, increasing retention and sustainably reducing churn.
Digital experiences that exceed expectations
We integrate UX/UI design, functionality, and performance to improve user satisfaction from first use.
Products your users recommend
We deliver intuitive and useful platforms that increase NPS and generate organic adoption through referrals.
What technologies and platforms do we work with?
The beginning of your digital success
User experience & System design
Create digital experiences with User-Centered Design (UCD). We build systems that accelerate delivery and consistency.
Product Strategy & Growth
Define the product strategy and roadmap for growth. We ensure investment is aligned with the market.
Cloud-Native Engineering
Lead development with agile practices and Cloud-Native. We guarantee fast time-to-market and functional quality.
Are you looking for UX/UI and Front-End Specialists to accelerate your roadmap?
Add experts in User-Centered Design (UX), Front-End Development, and QA to optimize the experience and ensure your digital product's time-to-market.
Real stories,
extraordinary results
Cloud-to-cloud migration (AWS to GCP)
Cloud-to-cloud migration (AWS to GCP) improves the browsing experience on the educational platform.
Cencosud: Re-engineering of digital store
Re-engineering of digital store content architecture (Vtex and Salesforce) accelerates commercial campaigns.
FAQs
It is our unit specialized in creating digital experiences focused on business outcomes. It was specifically designed to benefit our clients by improving critical metrics such as time-to-market, conversion rates, user retention, overall satisfaction, and NPS.
We develop a wide range of tailored digital products according to the specific needs of the business and its users. These include B2C and B2B e-commerce platforms, native and cross-platform mobile apps, corporate and self-service web portals, dashboards, and data visualization tools. Additionally, we implement customized content management systems, internal enterprise applications, SaaS platforms, digital marketplaces, and API ecosystems.
We primarily use Scrum, Kanban, and scaled frameworks like SAFe (Scaled Agile Framework) and LeSS (Large-Scale Scrum) depending on the organization’s needs. Our approach includes an initial agile maturity assessment, followed by selecting and customizing the most suitable framework, progressive implementation with frequent retrospectives, and continuous adjustments as teams evolve. For more traditional organizations, we offer a hybrid model that facilitates gradual transition to agile methodologies.
We do it very simply! First, we analyze behavioral metrics, including conversion rates, task time, error rates, and abandonment rates. Next, we assess perception metrics like SUS (System Usability Scale), CSAT (Customer Satisfaction), and NPS (Net Promoter Score). Then, we conduct qualitative studies with real users, including interviews, usability tests, and feedback analysis. Finally, we utilize advanced digital analytics, including heatmaps, session recordings, and conversion funnels.
All the trending ones! We implement a comprehensive set of UX practices, including contextual research with real users, persona creation and empathy mapping, journey mapping to understand pain points, information architecture, and card sorting, among others. This ensures that every design decision addresses real user needs and business objectives.
Times vary depending on project complexity and scope. As a reference, an MVP (minimum viable product) usually takes 2-3 months, medium-complexity apps 4-6 months, and complex enterprise platforms 6-12 months. At Acid Labs, we use agile methodologies with incremental deliveries, allowing partial launches that generate value and early feedback. At the start, we establish a detailed timeline based on specific requirements.
We offer various levels of post-launch support, including proactive performance and availability monitoring, implementing improvements based on analytics, bug fixes with guaranteed SLAs, continuous UX optimization based on real usage data, progressive implementation of the evolution roadmap, and training internal teams for knowledge transfer.